Terms and Conditions

Thank you for visiting Cleveland Clinic Wellness Enterprise LLC Cleveland Clinic Wellness website. 

The Cleveland Clinic Wellness Enterprise LLC Cleveland Clinic Wellness website is provided for the benefit of the general public.

All health information posted on the site is based on the latest research and national treatment standards, and have been written or reviewed and approved by Cleveland Clinic physicians or health professionals unless otherwise specified.

The information provided on http://www.ClevelandClinicWellness.com/ is designed to support, not replace, the relationship that exists between patient/site visitor and his/her physician.

By accessing, browsing and/or using webpages or other digital content in this site, you accept, without limitation or qualification, the following terms of use.

CONSENT. You agree that your use of the Cleveland Clinic website and any uses of any services or materials are subject to your agreement with all of these Terms of Use, Copyright and Reprint Policy, and the Website Privacy Policy. You agree that you will not violate any local, state, federal or international laws in using this website or accessing any Material on this website.

SITE ACCESS. Cleveland Clinic reserves the right to prohibit, restrict or discontinue your access to certain pages within the website if you violate any terms of this agreement. Cleveland Clinic may modify these Terms of Use at any time without notice. The modified terms of use will be effective upon posting on our website. To remain in compliance, Cleveland Clinic suggests that you review the Terms of Use, as well as the other website policies listed above, at regular intervals. 

MEDICAL DISCLAIMER.  IF THIS IS A MEDICAL EMERGENCY, PLEASE IMEDIATELY CALL EMERGENCY PERSONNEL (911) TO GET PROMPT MEDICAL ATTENTION.  DO NOT RELY ON ELECTRONIC COMMUNICIATIONS OR THIS WEBSITE FOR ASSISTANCE IN REGARD TO YOUR IMMEDIATE, URGENT MEDICAL NEEDS. THIS WEBSITE IS NOT DESIGNED TO FACILITATE MEDICAL EMERGENCIES. CLEVELAND CLINIC CANNOT GUARANTEE RESPONSE TIMES IF YOU CHOOSE TO USE THIS WEBSITE IN THE EVENT OF A MEDICAL EMERGENCY. PLEASE CONSULT YOUR HEALTH CARE PROVIDER FOR ADVICE ABOUT A SPECIFIC MEDICAL CONDITION. PLEASE REMEMBER THAT THESE MATERIALS, IN THE ABSENCE OF A VISIT WITH A HEALTH CARE PROFESSIONAL, MUST BE CONSIDERED AS AN EDUCATIONAL SERVICE ONLY AND ARE NOT DESIGNED TO REPLACE A PHYSICIAN'S INDEPENDENT JUDGMENT ABOUT THE APPROPRIATENESS OR RISKS OF A PROCEDURE FOR A GIVEN PATIENT.

SECURITY. All forms that request personal information (name, address, email address, etc.) are secure and provide encrypted transmission over the Internet. Please refer to our Website Privacy Policy for more information concerning encryption technology utilized by Cleveland Clinic Wellness Enterprise LLC.

DISCLAIMER OF WARRANTY. MATERIALS, SERVICES AND OTHER INFORMATION ARE PROVIDED “AS IS” BY CLEVELAND CLINIC WELLNESS ENTERPRISE LLC FOR EDUCATIONAL PURPOSES ONLY.

CLEVELAND CLINIC WELLNESS ENTERPRISE LLC MAKES NO EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR USE, TITLE OR NON INFRINGEMENT. 

CLEVELAND CLINIC WELLNESS ENTERPRISE LLC DOES NOT GUARANTEE THE ACCURACY, ADEQUACY, OR COMPLETENESS OF ANY INFORMATION AND IS NOT RESPONSIBLE FOR ANY ERRORS OR OMISSIONS OR FOR THE RESULTS OBTAINED FROM THE USE OF SUCH INFORMATION.

YOU ACKNOWLEDGE AND AGREE THAT CLEVELAND CLINIC WELLNESS ENTERPRISE LLC DOES NOT OPERATE OR CONTROL THE INTERNET AND THEREFORE CLEVELAND CLINIC DOES NOT GUARANTEE THAT THE USE OF THIS WEBSITE WILL BE ERROR FREE OR FREE OF TECHNOLOGY DOWNTIMES OR UNAVAILABILITY.


YOU ACKNOWLEDGE AND AGREE THAT CLEVELAND CLINIC WELLNESS ENTERPRISE LLC CANNOT AND DOES NOT GUARANTEE AGAINST VIRUSES, WORMS, OR OTHER UNAUTHORIZED USERS OR HACKERS ATTEMPTING TO OBTAIN ACCESS TO THIS WEBSITE OR INFORMATION TRANSMITTED TO OR FROM THIS SITE.


Cleveland Clinic Wellness Enterprise LLC also reserves the right to temporarily or permanently discontinue this site, any page, or any functionality on this website at any time and without notice.

LIMITATION OF LIABILITY. IN NO EVENT SHALL CLEVELAND CLINIC WELLNESS ENTERPRISE LLC BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL OR MONETARY DAMAGES, INCLUDING FEES, AND PENALTIES IN CONNECTION WITH YOUR USE OF MATERIALS POSTED ON THIS SITE OR CONNECTIVITY TO OR FROM THIS SITE TO ANY OTHER SITE.

GOVERNING LAW. You agree that any claim or dispute relating to the Cleveland Clinic Wellness Enterprise Cleveland Clinic Wellness website or your use or reliance on this website shall be construed in accordance with the laws of the State of Ohio without regard to its conflict of laws provisions. The parties agree to be bound and shall be subject to the exclusive jurisdiction of the local, state or federal courts located in Cuyahoga County, Ohio. 

USER NAME AND PASSWORD. In the event you access any Service requiring a User Name and Password, you are solely responsible for keeping such User Name and Password strictly confidential.

ACCURACY OF PRODUCT INFORMATION

We strive to provide accurate product and pricing information, however typographical errors may occur. Product descriptions are provided directly by the publisher, manufacturer or distributor of each item. Cleveland Clinic Wellness does not warrant this information to be error-free and does not warrant any results from using these products. Products are sold without warranty or are otherwise covered by applicable manufacturer’s warranties, if any.  CLEVELAND CLINIC WELLNESS ENTERPRISES LLC MAKES NO EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE.  If an item purchased is not as described, the user’s sole remedy is to return it in unused condition. If an item is incorrectly priced, we will, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation.

SHIPPING AND RETURNS

The prices displayed on this Site are quoted in U.S. dollars and are valid and effective only within the United States, and such prices do not include shipping and handling or sales taxes, if applicable, which will be added to your total invoice price. Cleveland Clinic Wellness will ship all orders within three (3) to five (five) business days for most orders. All orders received after 5 p.m. Eastern time shall be considered received on the next business day. All purchases from this Web Site are made pursuant to a shipment contract. As a result, risk of loss and title for items purchased from this Web Site pass to you upon delivery of the items to the carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipments.  In the event that any Product is returned to us, shipping and handling charges are non-refundable. For more information on our Return Policy, please click here.

REDEEMING Cleveland Clinic Wellness WELLNESS COUPONS.  Coupons:  (i) can be redeemed for merchandise only as offered by ClevelandClinicWellness.COM, (ii) must be used in their entirety at time of purchase; any unused portion of the coupon will be forfeited; and (iii) may not be redeemed for gift cards, store credit, select products, on-line services, programs or service items.  Coupons have no cash value and cash will not be paid for any portion, including unused portions, of the Coupons.  Merchandise purchased with a Coupon may be exchanged for Cleveland Clinic Wellness merchandise only.  Coupons are transferable.  Coupons shall expire in not less than two (2) years of their date of issuance.   

CHILDREN. Accept as otherwise indicated, Cleveland Clinic Wellness Enterprise LLC does not knowingly or intentionally collect personal information from children under age 18. The content of our website is directed at adults, and therefore this site is intended for use only by adults over the age of 18. If you are under the age of 18, please consult a parent or guardian for help in using this website.

INBOUND LINKS. You may not, under any circumstances, establish a link to the Cleveland Clinic Wellness Enterprise LLC Cleveland Clinic Wellness website without the express written consent of the General Counsel of Cleveland Clinic, including but not limited to deep linking.

EXTERNAL LINKS. Please note that pages of this site may be linked to other sites which may have different terms of use. The Cleveland Clinic does not own, control, manage, supervise, direct or otherwise have any involvement in the business or affairs of ay third party site. Cleveland Clinic is not responsible for the privacy practices or the content of the third party site. Once you link to another site, you are subject to the privacy policy of that site. Cleveland Clinic encourage you to be aware when you are leaving Cleveland Clinic site to read the privacy statements of each and every website that you visit before providing any personally identifiable information.

TRADEMARKS AND COPYRIGHTS. All trademarks, service marks, and logos or copyrights displayed and used in this site are the property of their respective owners. Nothing in this site should be construed as granting any right or license to use any Trademark without the written permission of its owner.

PRIVACY. Please read the full text of our Website Privacy Policy .

BY USING THIS WEBSITE, YOU ACCEPT THESE TERMS AND THE TERMS CONTAINED IN THE WEBSITE PRIVACY POLICY, AND THE REPRINT, COPYRIGHT AND LICENCING TERMS.

Last updated: 07/06/2012

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